Pinata Kids\ Return Policy

Here at Piñata Kids, customer satisfaction is our number one priority, we want you to love your purchase. In the event that you do wish to return a product, please contact us within 7 days of receipt at for a product return form. Please note all goods returned for change of mind must meet the following criteria for a return to be accepted.

1. Goods returned must be in original, unused saleable condition. This includes with all original protective packaging intact.

2.Goods must be returned and received by us within 21 days of the delivery of your goods.

3.You are responsible for arranging the return and all related costs.

Once the goods have been recieved by our office, our quality control team will inspect the goods, and once we have been given the nod, we shall arrange a refund to you if that is what you require.

Pinata Kids work hard to ensure you recieve products that are as described and fit for purpose. In the unlikely event that you recieve a product that is faulty, we shall provide a remedy as required by the Consumer Guarantees Act.